Opt-In Notice & Legal Disclaimers

This page outlines the opt-in notices, consent disclosures, and legal disclaimers applicable to your use of services provided by Sudo Automations Private Limited ("we", "our", or "us"), including communications sent via WhatsApp, SMS, email, and phone calls.

WhatsApp Messaging Opt-In Notice

By submitting your phone number through our website forms, requesting a quote, or otherwise providing your WhatsApp-enabled phone number to Sudo Automations Private Limited, you expressly consent to receive messages from us via WhatsApp. These messages may include:

• Responses to your enquiries and quote requests
• Appointment confirmations, reminders, and scheduling updates
• Installation status updates and service notifications
• Product recommendations and smart home tips
• Promotional offers, discounts, and new service announcements
• Customer satisfaction surveys and feedback requests

What You Are Agreeing To

When you opt in, you acknowledge and agree that:

1. You are the owner or authorised user of the phone number provided and are capable of receiving WhatsApp messages at that number.
2. You consent to receive both transactional messages (e.g., order confirmations, service updates) and promotional messages (e.g., offers, new services) from Sudo Automations Private Limited.
3. Message frequency may vary depending on your interactions with us. You may receive up to 10 messages per month, though this may occasionally be higher during active service engagements.
4. Standard data rates from your mobile carrier or internet service provider may apply. Sudo Automations Private Limited is not responsible for any charges incurred from receiving messages.
5. Your phone number and personal data will be handled in accordance with our Privacy Policy.

How to Opt Out

You may withdraw your consent and stop receiving WhatsApp messages from us at any time by using any of the following methods:

• Reply STOP: Send "STOP" as a reply to any WhatsApp message you receive from us.
• Email us: Send an opt-out request to [email protected] with the subject line "Unsubscribe WhatsApp" and include the phone number you wish to remove.
• Contact us directly: Call or message us and request removal from our WhatsApp messaging list.

Once we receive your opt-out request, we will process it within 48 hours. You may receive a final confirmation message acknowledging your opt-out. After opting out, you will no longer receive promotional messages, though we may still send essential transactional messages related to active service orders if applicable.

SMS & Phone Call Consent

By providing your phone number, you also consent to receiving SMS messages and phone calls from Sudo Automations Private Limited for the purposes of responding to your enquiries, scheduling consultations, and providing service updates. You may opt out of SMS messages by replying "STOP" to any SMS received. To opt out of phone calls, please inform our representative during the call or email us at [email protected].

Email Communications

If you provide your email address, you consent to receiving emails from Sudo Automations Private Limited including service-related communications, promotional offers, and newsletters. Every promotional email will contain an unsubscribe link. You may opt out of marketing emails at any time by clicking the unsubscribe link or emailing us at [email protected].

Data Collection & Use

When you submit a form on our website, we collect the following information:

• Full name
• Phone number (used for WhatsApp, SMS, and calls)
• Email address (if provided)
• Apartment or community name
• BHK type and city
• Any additional notes or messages you provide
• Date and time of submission

This data is used solely for the purposes of providing you with smart home consultation, quotes, installation services, and related communications. We do not sell your personal data to third parties. For full details, please review our Privacy Policy.

Third-Party Messaging Platforms

WhatsApp is a product of Meta Platforms, Inc. By opting in to receive messages via WhatsApp, you also agree to WhatsApp's own Terms of Service and Privacy Policy. Sudo Automations Private Limited is not responsible for WhatsApp's data handling practices or any changes to their platform policies.

Legal Disclaimers

No Guaranteed Outcomes

While we strive to provide accurate pricing, timelines, and service descriptions, all quotes and estimates provided by Sudo Smart Homes Pvt Ltd are indicative and subject to change based on site assessment, product availability, and installation complexity. Final pricing will be confirmed after an in-person or virtual consultation.

Product & Service Availability

Smart home products and installation services are subject to availability and may vary by location. We currently serve select cities in India and reserve the right to modify our service areas at any time.

Limitation of Liability

To the fullest extent permitted by applicable law, Sudo Smart Homes Pvt Ltd shall not be held liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, services, or communications. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Sudo Automations Private Limited or its licensors and is protected by applicable intellectual property laws. Unauthorised reproduction, distribution, or modification of any content is prohibited.

Governing Law

These terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Regulatory Compliance

Sudo Automations Private Limited is committed to complying with all applicable marketing and data protection laws and regulations, including but not limited to:

• Information Technology Act, 2000 and the rules thereunder (India)
• Digital Personal Data Protection Act, 2023 (DPDP Act) — as and when applicable provisions come into force
• Telecom Commercial Communications Customer Preference Regulations (TCCCPR) issued by TRAI
• WhatsApp Business Policy and Meta's commerce and messaging guidelines

Changes to This Notice

We may update this Opt-In Notice and Legal Disclaimers from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our services after such changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about this notice or wish to exercise your opt-out rights, please contact us: